Shipping Policy
1. WHAT ARE MY SHIPPING OPTIONS?
Standard: 7-15 Business Days.
Delivery in the continental U.S. within 10 business days, Monday-Friday, by 7:00 PM. Delivery times to Alaska and Hawaii may vary.
Delivery within Europe within 15 days (Monday to Friday), before 7 pm.
2. HOW ARE MY SHIPPING COSTS CALCULATED?
We do not charge shipping fees.
3. CAN I HAVE AN ORDER DELIVERED ON A WEEKEND?
supplyhubcore.com doesn’t currently provide for Saturday or Sunday deliveries.
4. WHAT DO I DO IF MY ORDER IS LATE?
If the expected delivery time listed with your choice of shipping has expired, and tracking information doesn’t help, please contact us immediately.
Your order may be late because no one was available to accept delivery. If you are not present when a delivery is attempted, the carrier will make a second attempt, and often a third. If delivery is still not made, the shipment will be returned to our warehouse. You must report to us any undelivered order within 25 days of the date you placed the order.
5. WHAT IF MY PACKAGE IS DAMAGED WHEN IT IS DELIVERED?
If your package arrives damaged, you may refuse delivery at no cost to you. Please contact us immediately so that we can correct the situation as soon as possible.
6. Goods Inspection
Please carefully inspect the outer packaging for any damage upon receiving the goods.
7. How to Track Delivery Information
You can track your shipment by entering the tracking number at https://www.17track.net/